Privacy Policy

 

Effective date: 27 June 2025

Company name: Terrific Digital Pte Ltd

Address: 68 Circular Road, #02-01, Singapore 049422

Website: terrific.net

Contact email: privacy@terrific.net

 

Terrific Digital Pte Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

 

 

 

1. What We Collect

 

 

We may collect the following types of personal data, either directly from you or automatically through our website:

 

Information you provide:

 

  • Name

  • Email address

  • Phone number

  • Company name

  • Job title

  • Website URL

  • Number of employees

  • Location details (address, city, state, postcode, country)

  • Any other data you submit via forms, emails, or chat tools

 

 

Information we collect automatically:

 

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages visited and time spent

  • Referring website

  • Cookies and other tracking data

 

 

 

 

2. How We Use Your Data

 

 

We process your data to:

 

  • Respond to enquiries and communicate with you

  • Provide and improve our services

  • Send relevant marketing or service-related communications

  • Analyse website usage and user behaviour

  • Ensure website security and prevent fraud or abuse

  • Comply with legal obligations

 

 

We will only process your personal data when we have a legal basis to do so, including your consent, contractual necessity, compliance with law, or our legitimate interests.

 

 

 

3. Sharing Your Information

 

 

We do not sell your personal data. We may share it with:

 

  • Trusted service providers (e.g. hosting, analytics, CRM, live chat)

  • Legal authorities if required to comply with applicable law

  • Third parties involved in a merger, acquisition, or sale of assets (with appropriate safeguards)

 

 

All partners are required to handle your data securely and only for the purposes specified.

 

 

 

4. International Data Transfers

 

 

As we use cloud-based services and global platforms (e.g. HubSpot, Google, Drift), your data may be transferred and stored outside Singapore or your country of residence. Where required, we ensure appropriate safeguards are in place (e.g. EU Standard Contractual Clauses or similar mechanisms).

 

 

 

5. Data Retention

 

 

We keep your personal data only for as long as necessary for the purposes for which it was collected, including:

 

  • Providing services to you

  • Complying with legal, tax, or regulatory requirements

  • Supporting or defending legal claims

 

 

You may contact us if you would like us to delete your data sooner.

 

 

 

6. Your Rights

 

 

Depending on your location, you may have rights under GDPR, PDPA, or similar laws. These may include:

 

  • Access to the personal data we hold about you

  • Correction of inaccurate or incomplete data

  • Deletion of your data (“right to be forgotten”)

  • Restriction of processing

  • Data portability

  • Withdrawal of consent

  • Objection to certain processing (e.g. marketing)

  • Lodging a complaint with a data protection authority

 

 

To exercise any of these rights, email privacy@terrific.net.

 

 

 

7. Cookies and Tracking

 

 

We use cookies and similar technologies to:

 

  • Improve website performance

  • Analyse user behaviour

  • Support chat and contact tools

  • Run marketing and retargeting campaigns

 

 

You can manage your cookie preferences via your browser settings. For more details, see our Cookie Policy (coming soon).

 

 

 

8. Security

 

 

We take data security seriously and use appropriate technical and organisational measures to protect your personal data. However, no system is completely secure, so we cannot guarantee absolute protection.

 

 

 

9. Third-Party Services

 

 

Our site may contain links to third-party sites or use embedded tools (e.g. Drift, Google Analytics). These services have their own privacy policies and we are not responsible for their practices. We encourage you to review them.

 

 

 

10. Updates

 

 

We may update this policy from time to time to reflect legal or operational changes. We will post the revised version on this page and update the “Effective date” above.

 

If changes are significant or require consent, we will notify you by email or display a notice on our site.

 

 

 

11. Contact

 

 

If you have any questions or concerns about this policy or your data, contact:

 

Terrific Digital Pte Ltd

68 Circular Road, #02-01

Singapore 049422

Email: privacy@terrific.net